Privacy Policy - Parent App

Last Updated: January 15, 2024

Welcome to Parent App ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details when you register for an account.
Student Information: Information about your child(ren) provided by you or their school, including name, grade level, class schedule, and academic records.
Device Information: Device type, operating system, unique device identifiers, and mobile network information.
Usage Data: Information about how you interact with our app, including features used and time spent.
Location Data: With your permission, we may collect location data for features like bus tracking.
File Data: School documents and educational materials you choose to download or store through the app.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To personalize your experience and deliver relevant content
To communicate with you about school updates, announcements, and important notices
To improve our app and develop new features
To monitor usage and analyze trends
To ensure the security and integrity of our services
To comply with legal obligations
To manage educational documents and materials

3. Information Sharing and Disclosure

We may share your information in the following situations:

With Schools: Information you provide may be shared with your child's school for educational purposes.
Service Providers: We may employ third-party companies to facilitate our service, provide service on our behalf, or assist in analyzing how our service is used.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication mechanisms
Secure development practices
File system permission scoping to only necessary directories

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. File Storage Access

Parent App requests access to device storage solely for the following core educational functions:

Document Management: To download, store, and organize school documents, assignments, and educational materials shared by teachers
Report Storage: To save report cards, progress reports, and academic records for offline access and long-term reference
Resource Access: To manage educational resources that require direct file system access for proper functionality
Backup Functionality: To create secure backups of important school communications and documents

We implement the following safeguards for file access:

Only access files directly related to school communications and your child's education
Never access personal files unrelated to the app's educational purpose
Encrypt all sensitive educational documents stored on device
Provide clear user controls over what files are accessed
Request minimum necessary permissions for core functionality

Without this access, the following core features would be unavailable:

Offline access to important school documents
Long-term storage of academic records
Proper organization of educational materials
Backup and restore functionality for school communications
Full functionality of document sharing features with schools

6. Google Play Compliance

Parent App complies with Google Play's Developer Program Policies regarding storage access:

Policy Review: We have reviewed the All Files Access Permission policy and implemented only necessary access
Permitted Uses: Our use of storage access is limited to core educational functionality as permitted by Google Play policies
Best Practices: We follow Android storage use cases and best practices for educational applications
Permission Declaration: We have properly declared permissions in our app manifest and Play Console
User Transparency: We clearly explain storage access requirements in our app and Play Store listing

Our implementation meets these specific requirements:

Storage access is critical for the app's core educational document management features
We only access files directly related to school communications
We provide clear user education about why the permission is needed
We offer alternative functionality when permission isn't granted
We regularly review our implementation for compliance with policy updates

11. Compliance Contact

For questions about our compliance with Google Play policies or storage access implementation:

Email: compliance@parentapp.online
Phone: +91 9175110108 (ask for Compliance Officer)
Mail: Attn: Compliance, Parent App, Nanded City, Sinhagad Road, Pune - 411068, India

We respond to all compliance inquiries within 3 business days.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You can request a copy of your personal data.
Correction: You can update or correct inaccurate information.
Deletion: You may request deletion of your personal data, subject to certain exceptions.
Opt-out: You can opt out of certain communications or data processing.
Storage Permissions: You can manage file storage permissions through your device settings.

To exercise these rights, please contact us at info@parentapp.online.

7. Children's Privacy

Our service is designed for parents and guardians to monitor their children's education. We do not knowingly collect personal information directly from children under 13 without parental consent. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@parentapp.online
By mail: Nanded City, Sinhagad Road, Pune - 411068, India
By phone: +91 9175110108